01-28-2009 09:59 AM - edited 03-15-2019 03:50 PM
We have a centralized Call Manager 5.1 that hosts three remote sites. Because we have overlap in the digits between the sites we have a code in placet for interoffice dialing over our dedicated MPLS circuits. We are being asked by management to force our end users calls that take place between offices to go over the MPLS when they do not dial the office code. For instance, an end user goes to dial the Toronto office from Montreal but they dial the whole number. Is there a way for us to have our call manager see the first eight digits, 41650439, strip those digits and append the *13 office code with the last four digits.
Is this do-able?
Anyone have any experience with this?
01-28-2009 10:03 AM
yes, configure a translation pattern.
configure a mask of Xs for called number, the X stands for a digit from right to left use as many as needed
then configure a prefix
called number XXXX
prefix *13
then have a route pattern to catch that or whatever you want to reach that number
HTH
java
if this helps, please rate
01-28-2009 10:13 AM
Thank you for your email.
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