04-29-2013 02:03 PM - edited 03-16-2019 05:03 PM
Hi,
Does anybody knows if it's possible to use acess codes for call control in in Cisco Codec Sx20 , like we did with mxp ( 95mxp for example) ?
It's any way to create a user or something like that , that permit doing external call from remote control using only the phonebook?
I know that we can crate a ping to prevent acess to administrator settings in the remote , but it does not prohibitthat someone change the ntp , or the language, or make calls to undesired external numbers.
Best Regards
05-09-2013 12:05 PM
Hello -
It seems like you have three questions:
1) SX20 (and all TC-software endpoints like MX / EX / C Series) do not have the ability to use Billing Codes like the MXP does. The MXP verifies the codes against TMS. However, the intent for C Series is to use Cisco Unified Communications Manager "Client Matter Codes". This requires features to be added to the endpoints. We do not have a commitment for this in software development at this time.
2) We have had other requests to allow for dialing from a phonebook only. So this is being considered at this time as a possible enhancement.
3) You are correct that you can easily set a PIN to limit access to the Administrator Settings menus. The designers have purposely allowed a small subset of tasks that a user can accomplish without Administrator access.
05-09-2013 01:56 PM
Hi,
Thank you very much for the responses. For me is good enough at this time , it should be good that the feature in point 2 was available . And I cant register the endpoint in any call manager at this time to be able to use the client matter codes.
Best Regards.
05-09-2013 02:41 PM
As far making calls to undesirable numbers couldn't you block them on CUCM from a CSS/PT standpoint. That should prevent the EP from making a call
Srini
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