Access Codes for call control in SX20

[csrlima]

Hi,

Does anybody knows if it's possible to use acess  codes for call control in in Cisco Codec Sx20 , like we did with mxp ( 95mxp for example) ?

It's any way to create a user or something like that , that permit doing external call from remote control using only the phonebook?

I know that we can crate a ping to prevent acess to administrator settings in the remote , but it does not prohibitthat someone change the ntp , or the language, or make calls to undesired external numbers.

Best Regards

[Enrico Conedera]

Hello -

It seems like you have three questions:

1) SX20 (and all TC-software endpoints like MX / EX / C Series) do not have the ability to use Billing Codes like the MXP does.  The MXP verifies the codes against TMS.  However, the intent for C Series is to use Cisco Unified Communications Manager "Client Matter Codes".  This requires features to be added to the endpoints.  We do not have a commitment for this in software development at this time.

2) We have had other requests to allow for dialing from a phonebook only.  So this is being considered at this time as a possible enhancement.

3) You are correct that you can easily set a PIN to limit access to the Administrator Settings menus.  The designers have purposely allowed a small subset of tasks that a user can accomplish without Administrator access.

[csrlima]

Hi,

Thank you very much for the responses. For me is good enough at this time , it should be good that the feature in point 2 was available . And I cant register the endpoint in any call manager at this time to be able to use the client matter codes.

Best Regards.

[skilambi]

As far making calls to undesirable numbers couldn't you block them on CUCM from a CSS/PT standpoint. That should prevent the EP from making a call

Srini