This chapter focuses on best practices for AD. However, most recommendations and best practices mentioned in this section also apply to the other directory product supported by Cisco Unified CallManager, the Sun/iPlanet Netscape Directory Server.
Thanks! I have a lot of reading to do. My biggest concern is keeping a usable up to date phone directory. I figured AD would be the best way to keep one current. I do not have access to the AD on the desktop side of the house so I thought I could use my unity AD and have a good method of record keeping, phone directory and something I could query for user reports.