I can't seem to find this issue, intermittently some phones when the phone call is answered do not get their soft keys.  Hold, end call ect does not show up, as if they are not on a call.  Also, some users when trying to transfer, can press the trans...

Hello,I am wondering if anyone does any of the Microsoft recommended maintenance on their Cisco Unity or CCM? We have been up and running for over 3 years and have been starting to get some strange errors on occasion. We have 0 scheduled jobs in un...

Hello,Does anyone have a .asp or .jsp file to access an external datebase (sql, csv) for a phone directory?? I would like to create a directory that I can manage outside of CM and add additonal fields like location and department.Thanks in advance!

Hello,I would like to integrate my CCM 4.1 with my unity AD for ease of user management. Has anyone had any experience doing this before? ThanksEvan