11-14-2011 04:36 AM - edited 03-16-2019 08:02 AM
Hi,
I have to configure 5 agents and 2 supervisors in an uccx 7.0 and I can´t find documentation to load the license on the system and define the agents and supervisors.
Thank you very much.
11-14-2011 05:39 AM
Look under Version 7.0 in this link.
http://www.cisco.com/en/US/products/sw/custcosw/ps1846/prod_installation_guides_list.html
HTH
Alex
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