Adding buttons to Cisco 8961

[mcostilow]

Is there any way for me to add a call button on the right side of the phone. I attached an image with arrows pointed to where I am talking about.

I want to add an extension over there on the right.

[Chris Deren]

No, only left side buttons can be assigned extension, right side buttons are call session buttons, basically as calls start to stack up they get "parked" there. To get more extensions you would need a KEM side car.