Alternate prompt for Voicemail when device is unregistered (Jabber)

[Ali Amir]

Hi,

is it possible to have a alternate voicemail message during the devices is unregistred, but go to the same mailbox?

I assume this is not possible but I'm not sure.

[Dennis Mink · Accepted solution]

no, cucm has a forward unregistered destination which can be voicemail, so when you choose to send it to VM when unregistered, CUC has no knowledge of the reason why it was sent to voicemail so it cannot make a distinction, sorry