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Beginner

Alternate prompt for Voicemail when device is unregistered (Jabber)

Hi,

 

is it possible to have a alternate voicemail message during the devices is unregistred, but go to the same mailbox?

 

I assume this is not possible but I'm not sure.

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VIP Advisor

no, cucm has a forward unregistered destination which can be voicemail, so when you choose to send it to VM when unregistered, CUC has no knowledge of the reason why it was sent to voicemail so it cannot make a distinction, sorry

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1 REPLY 1
Highlighted
VIP Advisor

no, cucm has a forward unregistered destination which can be voicemail, so when you choose to send it to VM when unregistered, CUC has no knowledge of the reason why it was sent to voicemail so it cannot make a distinction, sorry

Please remember to rate useful posts, by clicking on the stars below.

View solution in original post