05-14-2012 06:14 AM - edited 03-16-2019 11:09 AM
Hello,
I have a problem with starting the IVR. I configured my Router as in the below:
!
application
service anons flash:/anons.tcl
!
session
start anons_ins anons
!
!
dial-peer voice 27 pots
service anons
direct-inward-dial
port 0/1/3
!
When I check show call application voice, its state is Registered.
However, when I make a call, it rings one time and then gives busy tone.
When I enable debug voice application callsetup, it states that "Application anons in dial-peer 27 not found."
Besides, when I enable debug voice application states and try to load the application (call application voice load anons), it gives below results (FAILED) which I am not familiar with:
May 14 13:08:01.049: //-1//SCRI:/ScriptList_ScriptLoad: Attempting to Load Script: anons
May 14 13:08:01.053: //-1//SCRI:/ScriptList_BackgroundProc: we were kicked
May 14 13:08:01.053: //-1//SCRI:/ScriptList_Reload: Attempting to Reload Script: anons, state:2
May 14 13:08:01.053: //-1//SCRI:/ScriptList_Reload: List_Reload pScript is locked, let's dupe it: anons
May 14 13:08:01.053: //-1//SCRI:/AFW_M_Script_NewDup:
May 14 13:08:01.053: //-1//SCRI:/AFW_Script_Load: Trying to load script :anons:
May 14 13:08:01.053: //-1//SCRI:/AFW_Script_Load: Acquired read lock :anons:
May 14 13:08:01.065: //-1//HIFS:/hifs_ifs_cb: hifs ifs file read succeeded. size=9264, url=flash:/anons.tcl
May 14 13:08:01.065: //-1//HIFS:/hifs_free_idata: hifs_free_idata: 0x4AAB9238
May 14 13:08:01.065: //-1//HIFS:/hifs_hold_idata: hifs_hold_idata: 0x4AAB9238
May 14 13:08:01.065: //-1//SCRI:/AFW_Script_Load: Loaded the script :anons:
May 14 13:08:01.065: //-1//SCRI:/AFW_M_Script_Register: Registering :anons:,
May 14 13:08:01.065: //-1//SCRI:/AFW_M_Script_Register: url:flash:/anons.tcl:
May 14 13:08:01.065: //-1//AFW_:/AFW_TclModule_New:
May 14 13:08:01.069: //-1//ACPK:EE489FDF0C000:/AppCommon_SetSecurity: security = undefined
May 14 13:08:01.073: //-1//ACPK:EE489FDF0C000:/AppCommon_SetEventLog: event-log = unconfigured
May 14 13:08:01.073: //-1//PACK:/LoadAllLanguageInGlobalList: Load All configured languages
May 14 13:08:01.077: //-1//AFW_:EE489FDF0C000:/AFW_ExecEnv_SetScript: Num of packTable entries: 25
May 14 13:08:01.077: //-1//AFW_:/AFW_ExecEnv_CallClose: Exec Env state: 0
May 14 13:08:01.077: //-1//SCRI:/cam_sa_stopped: Instance: [] ExecEnv: 0x489FDF0C
May 14 13:08:01.077: //-1//AFW_:HN0AB78AB4:/AFW_M_TclModule_Free: MOD[TclModule_48E29958_0_179800756] ( )
May 14 13:08:01.085: //-1//SCRI:/ScriptList_BackgroundLoad: Script: anons, statusTemp:-12, status:-12
May 14 13:08:01.085: //-1//SCRI:/ScriptList_BackgroundLoad: status:-12
May 14 13:08:01.085: //-1//SCRI:/ScriptList_BackgroundLoad: Registration failed for at least one script,
May 14 13:08:01.085: //-1//SCRI:/ScriptList_BackgroundLoad: going through 5 passes
May 14 13:08:01.085: //-1//SCRI:/ScriptList_BackgroundLoad: Registration pass 1
May 14 13:08:01.085: //-1//SCRI:/AFW_M_Script_Register: Registering :anons:,
May 14 13:08:01.085: //-1//SCRI:/AFW_M_Script_Register: url:flash:/anons.tcl:
May 14 13:08:01.085: //-1//AFW_:/AFW_TclModule_New:
May 14 13:08:01.089: //-1//ACPK:EE489FDFF4000:/AppCommon_SetSecurity: security = undefined
May 14 13:08:01.089: //-1//ACPK:EE489FDFF4000:/AppCommon_SetEventLog: event-log = unconfigured
May 14 13:08:01.093: //-1//PACK:/LoadAllLanguageInGlobalList: Load All configured languages
May 14 13:08:01.097: //-1//AFW_:EE489FDFF4000:/AFW_ExecEnv_SetScript: Num of packTable entries: 25
May 14 13:08:01.097: //-1//AFW_:/AFW_ExecEnv_CallClose: Exec Env state: 0
May 14 13:08:01.097: //-1//SCRI:/cam_sa_stopped: Instance: [] ExecEnv: 0x489FDFF4
May 14 13:08:01.097: //-1//AFW_:HN0AB78AC8:/AFW_M_TclModule_Free: MOD[TclModule_48E28F48_0_179800776] ( )
May 14 13:08:01.105: //-1//SCRI:/ScriptList_BackgroundLoad: Registration pass 2
May 14 13:08:01.105: //-1//SCRI:/AFW_M_Script_Register: Registering :anons:,
May 14 13:08:01.105: //-1//SCRI:/AFW_M_Script_Register: url:flash:/anons.tcl:
May 14 13:08:01.105: //-1//AFW_:/AFW_TclModule_New:
May 14 13:08:01.109: //-1//ACPK:EE489FE0DC000:/AppCommon_SetSecurity: security = undefined
May 14 13:08:01.109: //-1//ACPK:EE489FE0DC000:/AppCommon_SetEventLog: event-log = unconfigured
May 14 13:08:01.113: //-1//PACK:/LoadAllLanguageInGlobalList: Load All configured languages
May 14 13:08:01.113: //-1//AFW_:EE489FE0DC000:/AFW_ExecEnv_SetScript: Num of packTable entries: 25
May 14 13:08:01.113: //-1//AFW_:/AFW_ExecEnv_CallClose: Exec Env state: 0
May 14 13:08:01.113: //-1//SCRI:/cam_sa_stopped: Instance: [] ExecEnv: 0x489FE0DC
May 14 13:08:01.113: //-1//AFW_:HN0AB78AD8:/AFW_M_TclModule_Free: MOD[TclModule_48E29F18_0_179800792] ( )
May 14 13:08:01.121: //-1//SCRI:/ScriptList_BackgroundLoad: Registration pass 3
May 14 13:08:01.121: //-1//SCRI:/AFW_M_Script_Register: Registering :anons:,
May 14 13:08:01.121: //-1//SCRI:/AFW_M_Script_Register: url:flash:/anons.tcl:
May 14 13:08:01.121: //-1//AFW_:/AFW_TclModule_New:
May 14 13:08:01.125: //-1//ACPK:EE489FE2AC000:/AppCommon_SetSecurity: security = undefined
May 14 13:08:01.125: //-1//ACPK:EE489FE2AC000:/AppCommon_SetEventLog: event-log = unconfigured
May 14 13:08:01.129: //-1//PACK:/LoadAllLanguageInGlobalList: Load All configured languages
May 14 13:08:01.133: //-1//AFW_:EE489FE2AC000:/AFW_ExecEnv_SetScript: Num of packTable entries: 25
May 14 13:08:01.133: //-1//AFW_:/AFW_ExecEnv_CallClose: Exec Env state: 0
May 14 13:08:01.133: //-1//SCRI:/cam_sa_stopped: Instance: [] ExecEnv: 0x489FE2AC
May 14 13:08:01.133: //-1//AFW_:HN0AB78AEC:/AFW_M_TclModule_Free: MOD[TclModule_48E29DA8_0_179800812] ( )
May 14 13:08:01.137: //-1//SCRI:/ScriptList_BackgroundLoad: Registration pass 4
May 14 13:08:01.141: //-1//SCRI:/AFW_M_Script_Register: Registering :anons:,
May 14 13:08:01.141: //-1//SCRI:/AFW_M_Script_Register: url:flash:/anons.tcl:
May 14 13:08:01.141: //-1//AFW_:/AFW_TclModule_New:
May 14 13:08:01.145: //-1//ACPK:EE489FD8B4000:/AppCommon_SetSecurity: security = undefined
May 14 13:08:01.145: //-1//ACPK:EE489FD8B4000:/AppCommon_SetEventLog: event-log = unconfigured
May 14 13:08:01.149: //-1//PACK:/LoadAllLanguageInGlobalList: Load All configured languages
May 14 13:08:01.149: //-1//AFW_:EE489FD8B4000:/AFW_ExecEnv_SetScript: Num of packTable entries: 25
May 14 13:08:01.149: //-1//AFW_:/AFW_ExecEnv_CallClose: Exec Env state: 0
May 14 13:08:01.149: //-1//SCRI:/cam_sa_stopped: Instance: [] ExecEnv: 0x489FD8B4
May 14 13:08:01.149: //-1//AFW_:HN0AB78AFC:/AFW_M_TclModule_Free: MOD[TclModule_48E29C38_0_179800828] ( )
May 14 13:08:01.157: //-1//SCRI:/ScriptList_BackgroundLoad: Registration pass 5
May 14 13:08:01.157: //-1//SCRI:/AFW_M_Script_Register: Registering :anons:,
May 14 13:08:01.157: //-1//SCRI:/AFW_M_Script_Register: url:flash:/anons.tcl:
May 14 13:08:01.157: //-1//AFW_:/AFW_TclModule_New:
May 14 13:08:01.161: //-1//ACPK:EE489FD99C000:/AppCommon_SetSecurity: security = undefined
May 14 13:08:01.161: //-1//ACPK:EE489FD99C000:/AppCommon_SetEventLog: event-log = unconfigured
May 14 13:08:01.165: //-1//PACK:/LoadAllLanguageInGlobalList: Load All configured languages
May 14 13:08:01.169: //-1//AFW_:EE489FD99C000:/AFW_ExecEnv_SetScript: Num of packTable entries: 25
May 14 13:08:01.169: //-1//AFW_:/AFW_ExecEnv_CallClose: Exec Env state: 0
May 14 13:08:01.169: //-1//SCRI:/cam_sa_stopped: Instance: [] ExecEnv: 0x489FD99C
May 14 13:08:01.169: //-1//AFW_:HN0AB78B10:/AFW_M_TclModule_Free: MOD[TclModule_48E29398_0_179800848] ( )
May 14 13:08:01.173: //-1//SCRI:/ScriptList_BackgroundLoad: StatusReg:0
May 14 13:08:01.173: //-1//SCRI:/ScriptList_BackgroundLoad: returning status:-1
May 14 13:08:01.173: //-1//SCRI:/ScriptList_BackgroundProc: ScriptList_BackgroundLoad FAILED, new reload time: 300000
Your help is really appreciated!
Thanks in advance.
05-14-2012 06:16 AM
You had already asked the same:
https://supportforums.cisco.com/message/3629691
Please do not open thread duplicates.
05-14-2012 06:49 AM
Yes, you're right Paolo, but I really need to understand if I am doing something wrong.
Does anyone have handy reply?
Thanks!
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