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Assigned DN's on 7914 Expansion Module Picked up Automatically

overbc01
Level 1
Level 1

When a user has a phone with a 7914 Expansion Module, a ringing line on the expansion module will be picked up without being selected if the user picks up the handset. In our case, users with 7914 Expansion Modules only want to see if somebody is on the telephone, they do not want to pick up the calls. Is there anyway to block the automatic pickup of calls for extensions on the expansion module?

17 Replies 17

Rob,

Don't have enough words to thank you ( it's a situation that I am definitely not facing for the 1st time in my life with you!!)..

Have a nice weekend my friend..:-)

Take care,

Abhijit.

Hi Abhijit,

You know that you are always welcome! It's a pleasure dealing with such great people.

Rock On!

Rob

Vow Rob, I am flattered by your praise.

Thanks again & have a blast on the weekend.

Abhijit...