Assigning MOH at the phone level

[Bjarne001]

Hello,

I have two stores that sell different products. One of the locations needs to forward calls to the

other location. The store that is forwarding needs for their MOH to play at the other location.

I tried configuring the MOH at the phone level and line level. I get a message that it is not

available.

Any insight would be appreciated. I have a call manager book and it looks pretty straight forward??

Thank you,

Bjarne

[Jaime Valencia]

Yes, just makre MRG, MRGLs are correctly configured, that the codecs you need are enabled, and that the files are uploaded on all MOH servers.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

[Amine Nouasri]

What do you mean by: ?

I tried configuring the MOH at the phone level and line level. I get a message that it is not 
available. 

[Dennis Mink]

Does MOH work between phones within the same location?

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