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ATA 190 - can't update, no Quick Setup or Network Setup options

Dave Kaye
Level 1
Level 1

I bought an ATA 190 from eBay.  Open box.  Appears brand new.  But there is no configuration menu.  No Quick Setup or Network Setup.  Reset just brings the same old menu.  On the back is has a label from ANATEL which is Brazil's phone network.  I'm a home user so I don't have any access to CUCM which might be able to see this device.  Is there any application, like Putty where I could download vanilla firmware to be able to use this device, or is it now a paperweight?  Thanks for any help.

ATA 190 Setup.jpg

2 Accepted Solutions

Accepted Solutions

Leo Laohoo
Hall of Fame
Hall of Fame

Return it.  ATA 190 does not support MPP/3PCC firmware.  

Only the ATA191 and 192 does.

View solution in original post

From your message it sounds like you intend to use this with a 3:rd party SIP service. As @Leo Laohoo wrote this model is intended to be used with CM as it does not support MPP software. You’ll need to use a 191 or 192.



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View solution in original post

2 Replies 2

Leo Laohoo
Hall of Fame
Hall of Fame

Return it.  ATA 190 does not support MPP/3PCC firmware.  

Only the ATA191 and 192 does.

From your message it sounds like you intend to use this with a 3:rd party SIP service. As @Leo Laohoo wrote this model is intended to be used with CM as it does not support MPP software. You’ll need to use a 191 or 192.



Response Signature