ATA 191, Can't configure second line

[eldangab]

Hi, I have an ATA 191 box, and I'm trying to configure two lines.

When I configure the 2nd line, it appears under the "Unassigned Associated Items" section.

When I try to reorder the phone button configuration, I get an error: "Fixed feature buttons cannot be changed."

And if I try to choose a different button template, I can't select anything except the default ATA 191.

Any ideas?

[b.winter]

You cannot configure the 2nd port that way. Have a look at this example post: https://community.cisco.com/t5/ip-telephony-and-phones/configure-second-line-in-ata-187/td-p/2472948

There are a lot of other posts if you search the forum.