cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
2466
Views
0
Helpful
2
Replies

Attendant Console Admin Page Login issues

Scott Hanson
Level 3
Level 3

                   All,

when trying to log into the AC admin page the user name is showing up in all caps even thought I don't have caps lock set.  If I try it with caps locks it still gets typed as all caps.  I think the same thing is happening with the password and as such I cannot log in.  the web page is even warning me about using the correct caps.  Anyone have any ideas on what I need to do?

Thanks,

replies rated

2 Replies 2

Chris Deren
Hall of Fame
Hall of Fame

The app simply remembers the last login if you accepted the browser question, the ADMIN username is the default username and is upper case, if your password does not take it must be that you are typing incorrect password.

Check out this link for how to recover it:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080b4f50b.shtml#topic2

HTH,

Chris

Hi chris ,

i have this problem too, and i have follow the instructions, But

when i want to set new password, it didnt work, failure 24.

can you help me ?

Thanks