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6782
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Attendant Console Error- Unable to connect to server

Mojo1
Beginner
Beginner

The Attendant Console client used to work. I have made no changes to the setting but says unable to connect to server. I can ping the server.

What would the problem be?

8 Replies 8

mattcalderon
Enthusiast
Enthusiast

It may be that your TCD service has quit responding. Restart TCD. I have seen TCD just lock up many times.

Its under your control panel in call manager.

This is from memory so it may not be 100% accurate.

Call Manager Servicability----tools---control center

Restart Telephony Call Dispatch on both servers.

Same issue and works.

I restart Cisco IP Manager Assistant Service and It works.

CUCM Version 11