07-20-2023 04:48 PM
Is there a disconnect tone feature on Cisco desk phones that determines if a call has already been disconnected? Is this something that can be added or configured as a feature? Thank you!
Device model: Cisco IP Phone 8861 IP Phones and Accessories Other IP Telephony
07-20-2023 09:49 PM
Not from what I know. Could you please explain what use case you have for such a feature?
07-24-2023 08:09 AM
Hi, Roger
Appreciate your response here.
We have a Cisco IP Phone 8861 but we're looking to check if there is a tone that will notify us if a call has already been disconnected. I know it works on mobile phones and landlines but we're wondering if this is a feature that can be configured on this specific deskphone. Thank you!
07-24-2023 08:29 AM
I still don’t really understand what the actual value proposition of such a thing would be. Could you please elaborate on what this would actually be used for? I mean would you not notice that the call has ended without an auditable or visual notification? I don’t think that there is something like this available and I’ve never heard of this for mobile phones or landlines.
07-24-2023 03:24 PM
Hi, Roger
My apologies for the confusion. Here's the scenario "When a call came in and I picked it up from my Cisco IP Phone 8861deskphone, I spoke with the person on the line, and if he hangs up, I should hear a sound or beeping tone indicating that the conversation has been disconnected."
07-24-2023 11:10 PM
I understand what you want to see happen, but still what eludes me is the value of such thing. As I wrote before would you not notice that the call has ended without this? Also as mentioned before I have not heard of such function in CM or any other phone system for that matter. I simply don’t think it’s doable in CM.
07-25-2023 12:10 PM
Hi, Roger
Got it. Thank you for your response!
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