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audio issue

bluesea2010
Level 5
Level 5

Hi,

 

I have the below setup 

When phone (PH2 10.0.5.10 ) calls  ( which is connected through a tunnel )  PHONE 3 , I am facing audio issues . 

There is route from 10.0.5.0/24 to 1.1.1.0  and fw policy is there in place . 

Apart from that what could be issue 

 

Thanks

 

Screen Shot 2019-10-02 at 9.21.07 PM.png

 

 

 

 

3 Replies 3

Deepak Kumar
VIP Alumni
VIP Alumni

Hi,

We don't know much more about your device configuration but this issue mostly reported due to firewall devices. Which firewall do you have? Share some configuration or logs details so we can get more.

Regards,
Deepak Kumar,
Don't forget to vote and accept the solution if this comment will help you!

Hi,

 Do I need route from 10.0.5.0 to  sip server 1.1.1.10?

Thanks

bluesea2010
Level 5
Level 5
Hi,
I have another sip trunk , when the calls are connected the phone shows remote address is call manager address .
But the for the second sip trunk it shows the sip server address
Why is that
Thanks