09-09-2013 12:26 PM - edited 03-16-2019 07:16 PM
Dear All
i just download cisco untiy express ver 8.6.6 on SM-SRE-710-K9
I configure auto attaendant but when i tried to tested if it's working or no atuo attendant all time give me busy tone
any help please
CME configuration ver 8.6
!
interface SM2/0
ip address xxx.xxx.xxx.xxx xxx.xxx.xxx.xxx
service-module ip address xxx.xxx.xxx.xxx xxx.xxx.xxx.xxx
!Application: CUE Running on SM
service-module ip default-gateway xxx.xxx.xxx.
no keepalive
dial-peer voice 3 voip
destination-pattern 3
session protocol sipv2
session target ipv4:xxx.xxx.xxx.xxx
dtmf-relay sip-notify
codec g711ulaw
no vad
unity configure
ccn application autoattendant aa
description "autoattendant"
enabled
maxsessions 32
script "aa.aef"
parameter "dialByExtnAnytime" "false"
parameter "busOpenPrompt" "AABusinessOpen.wav"
parameter "dialByExtnAnytimeInputLength" "4"
parameter "operExtn" ""
parameter "welcomePrompt" "AAWelcome.wav"
parameter "disconnectAfterMenu" "false"
parameter "dialByFirstName" "false"
parameter "busClosedPrompt" "AABusinessClosed.wav"
parameter "allowExternalTransfers" "false"
parameter "holidayPrompt" "AAHolidayPrompt.wav"
parameter "businessSchedule" "systemschedule"
parameter "MaxRetry" "3"
end application
ccn trigger sip phonenumber 3
application "autoattendant"
enabled
maxsessions 32
end trigger
Solved! Go to Solution.
09-09-2013 01:46 PM
Hi Ismael,
It's quite possibly related to a license issue where there
are no available VMPorts
https://supportforums.cisco.com/docs/DOC-8218
Cheers!
Rob
"Your life is worth much more than gold."
- Bob Marley
09-09-2013 01:46 PM
Hi Ismael,
It's quite possibly related to a license issue where there
are no available VMPorts
https://supportforums.cisco.com/docs/DOC-8218
Cheers!
Rob
"Your life is worth much more than gold."
- Bob Marley
09-10-2013 04:43 AM
Thank you for your replay
Sorry I activated the license but still auto attendant giving busy tone, I configured IVR Ext it's ringing
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