IP Telephony and Phones

I am trying to get call records going back one year, but I'm getting a message that says no data available from before July 1, 2013.  Can someone guide me to where I can get this information for a particular phone number, as well as an internal exten...

Hi all,  I've a problem with DTMF relay only on outbound direction in this topology scenario:SIP ISP <---SIP--->Cisco UBE ISR 2811 <--SIP---> Cisco UCM 8.6.X <---SCCP---> IP Phone I'm using codec g711 with the provider that tell me to use in-band DTM...

Have a configuration at a Customer site where we have some Tandberg SX20's and PolyCom HDX units.All the Tandberg units are at the current relase levels and the PolyCom's are fairly current.All are registered to a VCS Controller as is a MCU5310.What ...

Greeting,I need to change the MOH source from MOH Server to a Fixed MOH Source (external using Cisco MOH USB adapter). I have configured the Fixed MOH Source, installed the USB adapter, and changed the Common Device Configuration - when applying the ...

Experts I am working on a single site with 281 sets (50 of them CCx sets) and I need ER for a remote building in campus, plus ELM for easy license management. This is a net new deployment, with a Cisco 2921 Router - PSTN Gateway with SRST, Catalyst 3...

Guys,I am making some Dynamips lab integrated to the Cisco CIPC soft phone.I would like to run multiple instances of the CIPC on the same workstation so I can make some tests. I can use MS loopback adapter...The problem is that I am not able to run m...

Hi1) Is there any document available for Cisco Unity Connection 9.x intergration with open LDAP and Zombies mail server for unified connection.2)Cisco Presence & IM (CUPS) version 9.1 and Cisco Jabber can work properly if organization is using openLD...

Hello All,Using PRI in the cisco router. Show inventory providing the T1/E1 info but Im not getting the T1/E1 info in show version. All the PRI cogitation are vanished even unable to reconfigure the PRI ie the router is not accepting the command "con...

Hello, I have CUCM 8.6 connecting via a SIP trunk to a 2801 gateway router and then out to the PSTN via an ITSP SIP proxy.The calls are find but DTMF is not working. I am using SCCP 7940 phones.I have tried adding "dtmf-relay h245-alphanumeric" to my...

Hi.could you help me, please. I have a number +XXX (XX) XXXXXX and when I dial this number, I can't call. Answer to me please: if it is possible this setting and if it is possible, where I can find it: in CUBE or CUCM??? PLEAS!!!!!!!

First off, I am new to VOIP and still learning. I am setting up toll bypass to Canada for calls made from our offices in USA. We have an office in Canada with a voice gateway and PRI trunk. The issue I am having is with setting up route patterns to u...

I upgraded the publisher from 7.0 to 9.1 and restored the back up. The cluster had a previous sub, I did not upgrade the sub I did a fresh install directly to 9.1 using the same IP as the previous Sub. During the install of the sub during the validat...