HI ,
In our cisco VOIP environment,
Automated Auto Attendant for cisco VOIP phones is not working.
Scenario:
CUCM 8
when we call a xxxxxx number from landline (external)or mobile(external)
greeting message displayed
selcting options like press 1 for xxxxx,press 2 for xxxxxx etc : works fine
But,the same procedure do not work when we call the same number from internal extension(VOIP phones)
when we call a xxxxxx number from internal extensions
greeting message displayed
selcting options like press 1 for xxxxx,press 2 for xxxxxx etc :
do not work,keeps repeating the greeting and do not route the call.
FYI,
I am a new bee in VOIP technology....
