auto-attendant on CUCM 8.5

[Syed Ayaz Subzwari]

Dear All,

My company need to configure auto-attendant on existed CUCM 8.5 server, and we don't want to purchase another extra hardware.

is it possible to configure auto attendence on CUCM without any extra haraware ?

Thanks in advance .

Rashed .

[Chris Deren · Accepted solution]

Auto attendant can be built either in voicemail I.e unity connection or contact center I.e. IPCC, do you have any of these?

CUCM can not do AA functionality by itself.

Chris

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