Hi Simon
As you’ve found, Auto-Registration is pretty limited.
You can assign a Phone Button template to the device, and the device will receive a number from the pool of DNs you configure. It will go in a particular Device Pool, also as configured in Device Defaults.
That generally leaves you with a phone that doesn’t have appropriate services such as EM, doesn’t have proper CSSs assigned to the line or device, and doesn’t have other appropriate, standard settings.
It’s also considered a security risk as any phone or device can add itself to your system and get some sort of service. The phones you add probably don’t get the service you want them to, and the phones you didn’t add… well…
It is possible to configure them with a limited configuration and (for example) a CSS that just PLARs to your helpdesk. Your help desk can then properly configure the phone.
Alternately you could have them auto-add, and run a periodic process that converts the auto-reg phones into properly configured logged-out phones.
It sounds to me like you just need a better provisioning process, but in general auto-reg isn’t the answer, at least not entirely. It just isn’t flexible enough… pretty much all my clients have it turned off.
Aaron
Aaron
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