Automatic Forward in CCM 4.2 by schedule

[jose_gomez]

I want people calling a DN to be automatic forwarded to another DN at an specific preconfigured time of the day. Is this possible in this version?

[mchandak · Accepted solution]

Yes, you can do it using Time of the Day Routing which is available with CM 4.2. Check http://www.cisco.com/en/US/customer/products/sw/voicesw/ps556/products_administration_guide_chapter09186a008070e483.html

So when you want the calls to be routed to another number at a pre-defined time, you should configure a Translation pattern which would be active at that time such that it changes the Called Number and therfore forwarding the call to a different number.

[jose_gomez]

Thank you so much.