hi! In CM7, i can see that there are many places that i can specify paramenters of Called Party Transformations & Calling Party Transformation. Eg, in the Route Pattern, Route List and etc.
From the description of the configuration page (to my understanding), it seems to me that these calling, called party transformations are meant for outgoing call only...eg, manipulate number that's going out (the number called, and the calller id of the caller). My question would be, how about incoming call? Is there anyway we can manipulate the number for incoming call especially from external pstn call?
Another simple question is that, when an external number called my desk phone, it will leave a Missed call on my phone, but when i want to return call to this Missed call. I will need to manually edit the number by puttting a 9 in front before i can return the call. How do i configure in such a way that i can just click dial from the Missed call list and it will call directly?
hi! can you give an example of how the incoming/outgoing transformations with the css/partition manipulate the the incoming/outgoing call? for eg. if i've a route pattern of 9.9xxxxxxx, how do i use this to manipulate the number so that incoming calls and outgoing calls can match this route pattern to/from the pstn gateway?
how about internal call? eg if i'm using 5xxx range internally, how does the system know that when i dial eg. 5111 it will not go through the pstn? Is it done automatically with the system searching thru the availably extension with the correct partition/css? Any route pattern required here?
The 2021 IT Blog Awards, hosted by Cisco, is now open for submissions. Submit your blog, vlog or podcast by Friday, December 3.
To learn what's new in this year's competition or to gain insights into the judging considerations, check out t...
Greetings, Wanted to share a few lessons learned while migrating from a distributed to centralized IMP deployment. Our current setup included many CUCM/IMP distributed clusters with centralized Expressway server for MRA login. We did not wish to perf...
Parsec's Cisco UCCE/PCCE CC Connector application for CRM works as a bridge between the CRM and Cisco UCCE/PCCE CC solution.The CRM can be any cloud based CRM like Salesforce (SFDC), ServiceNow ,MS Dynamics or a 3rd party CRM.The CRM user/Agent will have ...
It’s a feature which allows CUCM to determine whether the phone is in its home location or a roaming station.By enabling this feature users can roam from one site to another site and acquire the site-specific settings such as Codecs, MRGL, Call rout...