BE5000: How to disable a VoiceBox?

[mmantz]

                   LDAP Direktory integration is enabled on our BE5000. Now we need to delete a VoiceMailBox. How to do this without deleting the user in the LDAP/AD?

[testeven]

Hi,

When using BE you need to delete the user from call manager and then sync it from UC.

Regards, 

Tere. 

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[clileikis]

Hi there,

Just to add, from the CMBE5K system guide:

You cannot delete an end user in Cisco Unity Connection Administration, unless you have enabled LDAP synchronization and the Cisco DirSync service deletes the user in Cisco Unified Communications Manager Administration after you delete the user in the LDAP directory. If the Cisco DirSync service deletes the user for Cisco Unified Communications Manager, you must manually delete the user in Cisco Unity Connection, as described in the

User Moves, Adds, and Changes Guide for Cisco Unity Connection. If you do not delete the user in Cisco Unity Connection Administration, Cisco Unity Connection classifies the user as orphaned.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucmbe/admin/8_6_1/ccmsys/a04direc.html#wp1137937

HTH,

Chris

[mmantz]

Hi,

i found the solution:

run cuc dbquery unitydirdb SELECT ObjectId from vw_User WHERE Alias = 'dmueller'

run cuc dbquery unitydirdb EXECUTE PROCEDURE csp_UserDelete (pObjectId = '79694ae5-b71c-48e9-9651-694fd78cc5e6')

Run this commands from the commandline, where dmueller is the user you want to delete. Copy the output to the 2. command (pObjectId = ....)

Best Regards

Markus Mantz