IP Telephony and Phones

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Resolved! cucm restore

Hi guys, I had a disc failure on my publisher that i had to completely install on another disc.my question is concerning a restore of the whole backup to the publisher. after a complete restore from a backup, does the license information come along o...

abukuru95 by Level 3
  • 3 replies
  • 0 Helpful votes

Hello all,             Does any know about the CUCM 7.0 licensing.i have enclosed with this discussion my current running callmanager license report.I just want to know  what does it mean from the picture shows that "unit authorized ,Unit used and Un...

Hello All,If anyone here on the forum is well informed with regard to the cisco IP Contact Center options I would appreciate some advise.  We are interested in purchasing the IP CC for our helpdesk and I know of two versions offered by cisco, one is ...

We are running CUCM System version: and the voice gateway is a cisco 2901. The problem we are having is random phone numbers just do not want to dial out. our prefix to dial out is 8. I never setup the dialing rules but the year and a h...

AmbryTodd by Level 1
  • 12 replies
  • 0 Helpful votes

Hello,We recently upgraded the software pack on a UC520 to 8.6.0 to support a 7962.We have the phone registered and can take a receive calls. But it can only take and receive 1 call at a time. All other calls go straight to VM. I have it set to a Dua...