05-14-2015 02:21 PM - edited 03-17-2019 03:01 AM
I have an interesting issue here.
User has a conference phone 8831 on SIP and a desk phone 7975 SCCP. Both phones have the same number attached to it.
I have the BLF setup on user's admin phone 7975 SCCP
The busy indicator only turns on when user is on call from 7975 phone, doesn’t notify her if he is on his conference phone 8831.
How can I fix this where BLF button comes one no matter which phone is being used since DID is the same on both phones.
05-14-2015 03:27 PM
Are both phones configured with the DN in the same partition?
05-15-2015 06:45 AM
05-16-2015 08:49 PM
Probably a CUCM defect. You didn't post your version but I suggest looking through the bug toolkit. Call TAC if you can't find a match.
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