BRI Isdn Voice Ports locking up

[kevinhobson2000]

Hi,

I have an issue where the BRI ports are not always been released after making a call they get permanantley stuck in the state. Details below:

sh voice call summ

PORT CODEC VAD VTSP STATE VPM STATE

============== ======== === ==================== ======================

0/1/0.1 - - -

0/1/0.2 - - -

0/1/1.1 - - -

0/1/1.2 - - -

0/3/0.1 - - -

0/3/0.2 None - S_SETUP_FAIL S_TSP_WAIT_RELEASE

0/3/1.1 - - -

0/3/1.2 None - S_SETUP_FAIL S_TSP_WAIT_RELEASE

IOS version is 12.4(1)exp.

Config for the BRI is :

nterface BRI0/2/0

description QSIG Trunk in TE mode

no ip address

isdn switch-type basic-qsig

isdn overlap-receiving T302 3000

isdn tei-negotiation remove

isdn point-to-point-setup

isdn incoming-voice voice

isdn global-disconnect

isdn send-alerting

isdn sending-complete

isdn static-tei 0

isdn timeout-signaling

isdn skipsend-idverify

I think this is looking like a software bug but was wondering if anyone has ever seen this.

Any help appreciated.

Cheers

Kev

[kevinhobson2000]

Log output attached.

[kevinhobson2000]

Log output attached.

[paolo bevilacqua]

I see that youre, using 12.4(1) something. Please upgrade to a minimum of 12.4(3j). If you will be using CME and need new features, upgrade to 12.4(11)XJ4.

Hope this helps, please rate post if it does!

[kevinhobson2000]

Hi,

Thanks for the advice i will upgrade the software and see if it resolves this.

Cheers

Kev

[kevinhobson2000]

Hi,

This is experimental software that is based on 12.4.12.

Thanks

Kev

[kevinhobson2000]

I have attached some debug output for VTSP, CCAPI inout and isdn events. I am getting this error.

Jun 17 15:57:15.909 BST: ISDN **ERROR**: Module-CCBRI Function-_SetNewChan Error-Cannot get an idle channel from chan mgt. Data-

0, 2

but this could be just because there are no channels available due to the voice ports not being released.

Cheers

Kev

[kevinhobson2000]

Debug attached.

[paolo bevilacqua]

Which experimental software? Upgrade to 12.4(3j) as suggested above and your issues should be should be solved.

[kevinhobson2000]

Hi,

Do you know which bug this relates to?

Thanks

Kev

[paolo bevilacqua]

There are many. Upgrade to avoid them all.

[kevinhobson2000]

Ok,

Thanks very much for the advice.

Cheers

Kev

[paolo bevilacqua]

No problem.

Please remember to rate useful posts.

[lohmannt]

Kev -

I am getting the same error:

ISDN **ERROR**: Module-CCBRI Function-Unknown error function Error-Unknown or unexpected event received. Data- 7, 500

But I am on code: (C2800NM-SPSERVICESK9-M), Version 12.4(19)

__________________

Did upgrading solve your issue? and what code are you running?

Thanks - 3sa

[gsidhu]

Hi

I'm getting the same issue:

**ERROR**: Module-CCBRI  Function-_SetNewChan

This is for a new install. I'm running 124-24.T3 on a Cisco 1861 over BRI using H323

Is this errot message down to a software issue or proble at the Telco end?