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Bulk import tar file delete the header file?

Support Albakom
Level 3
Level 3

Hi,

I want to import phones in a CUCM 10.5 with an exported CSV-File. I put the header.txt and the phone.csv in a tar-File.

Both files are definitely in tar-Archive. After uploading the tar-Ball to the CUCM, the header-file isn't any longer in the tar-File. The validating of the import-file is failed with message: "header-file missing".

I tried with restarting bulk service, recreate the tar-files, rename the tar archives and so on, every time after upload the tar-File the header.txt is away... very strange. Somebody know this behaviour?

1 Reply 1

Aaron Harrison
VIP Alumni
VIP Alumni

hi

Check the name of the files after extracing the tar at the command line - it's possible it has an extension that is hidden by windows explorer, or perhaps the case is different (CUCM is linux, so case sensitive in most cases).

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!