Bulk import tar file delete the header file?

[Support Albakom]

Hi,

I want to import phones in a CUCM 10.5 with an exported CSV-File. I put the header.txt and the phone.csv in a tar-File.

Both files are definitely in tar-Archive. After uploading the tar-Ball to the CUCM, the header-file isn't any longer in the tar-File. The validating of the import-file is failed with message: "header-file missing".

I tried with restarting bulk service, recreate the tar-files, rename the tar archives and so on, every time after upload the tar-File the header.txt is away... very strange. Somebody know this behaviour?

[Aaron Harrison]

hi

Check the name of the files after extracing the tar at the command line - it's possible it has an extension that is hidden by windows explorer, or perhaps the case is different (CUCM is linux, so case sensitive in most cases).

Aaron