Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi, I have a customer with CME who wants to present two different departmental numbers to the ISP (BT). They have two departments both served by a CME and want to present one set of extensions with their dept published number and another with a diffe...
Hello all. Our Company buy an Reception System with Video. For this System I had to create a 3rd Party advanced sIp deice in our Cisco Call Manager. The Reception System is now using this 3rd Party SIP Device to Setup calls. Normal calles are workin...
Hi Team, I have a user using Cisco IP Phone and he used to forward his desk phone calls to his cell phone in the non-business hours, when people calling his desk phone in the non-business hours it rings around 3-4 times and forwards the call to his c...
Hello Team,We are using a CUCM V7 Cluster. In RTMT I see around 2000 Calls InProgress on the Cluster, even in the night or on weekends. The Number of external calls via gateways, the delta call attempts or thedelta completed calls is definitely less ...
Good Day! I have a project that I have to put together a proposal on all that is needed to support a 20 phones for a small office. They are getting rid of their existing digital phones and will be porting over their 20 DIDs number. I think CME will...
Hello, "Can anyone of you guys tell us Cisco IP Phone Series 6900 and 7900 functionally work with CUCM Ver. 11.x ? If it's then do we need to add any cop file during configuration? Are the last licenses of Communication Manager 8.6.x will work finel...
Hello, "Let us know regarding the Recording.. Case 1: Suppose if customer is only looking for call recording(<100;less than 100 users) and he doesn't require the Contact Center in his environment as of now. What are the best fit components we have t...
Hi all, I just bought a few Cisco 8811 phones, these are my first 8811 phones in my environment. I've got them connected and registered to CUCM 10.5 and all seems to be working except the voicemail button, nothing happened when I press the button. Is...
Hello erveryone! One question about CA-Signed Multi-Server Subject certificats with an additional alternate Name in CUCM 10.5.When I generate a CSR for example Tomcat service with multi-server(SAN) you see in the subject alternate Names all fqdns of ...
Hi All, I have recently bought a couple of 7821 phones, can someone help me with prerequisites, procedure & precautionary methods to be followed. Find the CUCM info, please. CUCM Version: 8.5.1.15900-4 Server Type: MCS 7835I2 A quick help would be ...
Dear All, Please help me with license backup from call manager 8.5.1. Thank you
Hello, We've recently begun a new campaign with a new slogan. Marketing has created a new background image they would like on all of our phones. We uploaded following these instructions https://supportforums.cisco.com/document/44191/how-modifychange-...
Hi guys; I could help with the following: For calls to the PSTN, dial the prefix 9xxxxxxx. the operator should receive only 7 digits. I need to delete the prefix 9 when the call leaves the CUCM toward the operator. I see exisite the option to do so ...
Hi there,by any chance you know of any way to bypass this limitation from CUCM? - I have been looking everywhere with no luck. when we download the CDR reports from CUCM it comes with all the translated numbers instead of the Original Called Number.P...
Hi Everyone,I hope someone can quickly help me.I need to remove these line on the SDP messages for incoming calls. I could not find exacly solution on sip normalization guide but it contain only outbound calls . b=AS:64b=CT:64b=TIAS:64000I want ...
