01-19-2011 11:19 AM - edited 03-16-2019 02:58 AM
We are looking to get an inexpensive Call Accounting software for our UCM 6.1 Is there any recommendation?
Thank you,
sienz
02-15-2011 03:02 PM
Hi Sienz,
Have a look at www.calltrak.com.au
The call accounting software is Calltrak and will process the detailed CDR format of all Cisco platforms including UC500 range, Call Manager Express and Unified Communication Manager.
Pricing, quality and reliability is unbeatable.
Hope this helps.
Theodore
10-13-2011 04:46 AM
There are many call accounting and call logging products listed on the Cisco developer website http://developer.cisco.com/web/partner/search?text=call+logging&technologyIds=&subTechnologyIds=&technologyProductIds=&technologyProductVersionIds=&partnerProductFamilies=&verticalIndustryCategoryId=&availableVerticalIndustryCategories=&_regions=on&_...
Our TIM Plus and TIM Enterprise have AXL integration to your UCM, so it auto configures the directory based on your UCM configuration - Saves lots of valuable time!
No cluster licenses and display boards are included free of charge.
Both are Cisco IVT tested so you can be sure that it is compatible, to arrange a free trial go to our Cisco microsite www.tri-line.com/cisco
Directory integration:
TIM Enterprise overview:
10-18-2011 02:00 PM
if you want something inexpensive, i will recomment billyblue.
Best Regards,
Odai Jeriss
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