09-18-2012 05:14 AM - edited 03-16-2019 01:15 PM
Does anyone know what the "Call Failed" actually means in the Hunt Pilot Detail report within CallManager? We are trying to get some reports for the Hunt Pilot to determine if calls are being ansered or not and if not why.
Thanks
Anthony
11-13-2013 07:56 PM
Anthony - did you figure this out? I'm running into the same situation as my customers report is showing on average 95 percent of the presented calls failing.
Anyone else?
Thanks,
Dan
06-18-2015 11:04 AM
I'm having the same issue. Did you find out anything?
Thanks!
Lisa
06-18-2015 11:26 AM
This represents the number of calls that didn't go through
07-08-2015 06:39 AM
What are the attributes of a "call that didn't go through". Obviously, it is not an abandoned call. What has to happen to a call to qualify it to be counted in the category, "No. of Calls Failed"?
12-08-2020 12:10 PM
Have you had any response on this?
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