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dlcharville
‎05-25-2022

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CCP Member
1 Accepted Solution
5 Accepted Solution
30 Helpful Vote
10 Helpful Vote
1 Helpful Vote
50 Replies
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10 Replies
5 Replies
Stats
Member since ‎02-21-2005
162
Posts
63
Helpful
7
Solutions

Re: Just use the (parentheses) if

Created by in Contact Center
05-18-2022
05-18-2022
Sam - hopefully you are still around or hopefully someone else knows this answer. I'm trying to use ...

Re: MWI on Jabber second line

Created by in Collaboration Applications
01-20-2021
01-20-2021
We had our Cisco team raise an enhancement bug on this. CSCvv87547 Open a TAC case and ask that your...

Re: CUCM-SME-CUC No Ringback on-net transferred calls

Created by in IP Telephony and Phones
11-17-2020
11-17-2020
Tim - we are seeing the same issue and pinged our Cisco account team. He came back with the followin...

Re: Not sure why we aren't seeing

Created by in IP Telephony and Phones
09-24-2020
09-24-2020
jd - thanks for posting this work around and thanks to Fred for his work. I've run into this issue t...

Re: Dialog Start Recording

Created by in Contact Center
07-27-2020
07-27-2020
Denise - we are using Calabrio One for call recording. Looks like their API is designed for recordin...

Re: Dialog Start Recording

Created by in Contact Center
07-23-2020
07-23-2020
I'm needing to only record inbound acd calls and NOT inbound non-ACD or outbound calls. Was trying t...

Re: Dialog Start Recording

Created by in Contact Center
07-23-2020
07-23-2020
Denise - do you know what the plan is since MediaSense End of Life is on October 31, 2020? Also what...

Dialog Start Recording

Created by in Contact Center
07-23-2020
07-23-2020
Does this API require MediaSense or will it work with third party recording application? Getting API...

Re: UCCX / Finesse 12 Team Performance gadget height

Created by in Contact Center
04-01-2020
04-01-2020
Opened a case and bug CSCvt64650 was created to update the documentation around maxRow needing to be...

Re: UCCX historical report to Finesse

Created by in Contact Center
03-31-2020
03-31-2020
Dijar - thanks for your pointer about certificates as this was my issue. Was using home lab with sel...

Re: UCCX historical report to Finesse

Created by in Contact Center
03-27-2020
03-27-2020
Ilyas - did you figure this out? Thanks,Dan

DX80 Screen Replacement?

Created by in TelePresence and Video Infrastructure
03-16-2020
03-16-2020
Great....my DX80 fell over and cracked the screen fairly well. Everything but the top right of the s...

Re: UCCX jTDS SQL Failover

Created by in Contact Center
02-24-2020
02-24-2020
Sean - yes, I saw that post about using the "Failed Connection" as failover. That should work but fo...

Re: UCCX jTDS SQL Failover

Created by in Contact Center
02-21-2020
02-21-2020
Sean - thanks for the reply. I'm not sure if using an F5 is an option I have available to me. I'm su...

Re: UCCX JDBC URL connection to multiple SQL URL

Created by in Contact Center
02-21-2020
02-21-2020
Zdravko - I'm in the same situation, did you ever find a solution? Thanks,Dan
Public Statistics
Date Registered ‎02-21-2005 07:45 PM
Date Last Visited ‎05-25-2022 12:02 AM
Total Messages Posted 162
Total Helpful Votes Received 63
Helpful Votes Given To