call forward to unity connection call handler

[Jacob Berger]

have  the following setup:

cucm 8.6

cuc 8.6

a cti route point (DN 1000 )with forward all to unity connection call handler.

phone users who choose to have some quiet time can forward all their calls to the cti rp.

1. i need to allow only specfic DNs the ability to forward to the cti rp.

2. at times that  the allowed DNs didnt choose to forward to cti rp then normal behaviour should occur - busy or unanswerd calls should go to DNs personal voice mail.

thanks

[Suresh Hudda · Accepted solution]

You can assign a specific partition to cti-rp and assign it to a CSS and this CSS should be assigned to those users (at call forward settings in line) only to whom you are trying to give this facility and for other users you can 

or you can create a TP for it with specific partition and set the called number as per voice mail.

Suresh

[Dennis Mink · Accepted solution]

break it down by using different Call Foward Calling search spaces:

1-one css that can forward to the CTI RP

2-one CSS that cannot forward to the CTI RP.