Call Forward under DN takes precedence?

[steven.t27]

Hi

I have a CME setup for a hunt group.
I created a hunt group to ring 2 phone A and B simultaneously for 30 seconds then failover to an offnet number.

Under ephone configuration for phone A I have call-forward noan 10 7000. If anyone rings phone A after 10 seconds it will failover to voicemail. This works no worries. However if I bring the hunt group I realize that phone A will stop ringing after 10 seconds whilst phone B will continue to ring for 30 seconds until it failover. Any ideas?

Sent from Cisco Technical Support iPad App

[Rob Huffman]

Hi Steven,

If this is a pre-CME 8.5 config you may be hitting this restriction;

In Cisco Unified CME 8.5 and later versions, when call forward no answer (CFNA) command is configured in a voice hunt group, you are not required to set a timeout value for voice hunt group member and the call forward no answer timer is ignored.

#

In earlier version of Cisco Unified CME, if call forward no answer was configured for a voice hunt group member, you were required to set the value of timeout command. The timeout value was required to be less than the timeout value of the call-forward no answer command.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmecover.html#wp1118926

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmecover.html#wp1154483

Cheers!

Rob

"And if I should fall behind
Wait for me" - Springsteen