I have recently configured a hunt pilot/hotline in Call manager. There is now a requirement to forward unanswered off-hours calls (calls between 6 PM IST and 9 AM IST) coming from a particular calling number to a mobile number. I am not sure how to configure restriction such that only calls from one calling number will be forwarded to the mobile number and others will just be forwarded to voicemail. Could you please help here?
Please let me know if you need more details here.
You could try TOD for that single DN, just configure a TP which re-routes to the mobile during the timeframe you want and apply it only to that DN.
if this helps, please rate
You can apply the concept of routing via translation pattern 'Route Next Hop By Calling Party’ as shown in this example: