12-13-2010 03:05 PM - edited 03-16-2019 02:24 AM
I have a call manager 4.2.3 system that no CDR records are being created for. I have confirmed the system is set to save CDR information under the call manager service, checked the system event viewer, restarted services, and restarted the server as well. Any direction on what else to look for that could cause the system to not record CDR data. It says their is no data for the date range whenever I try to look up any CDR data.
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12-13-2010 05:55 PM
I'd recommend you to review the solutions outlined here:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a008056bd4e.shtml
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk
12-13-2010 05:55 PM
I'd recommend you to review the solutions outlined here:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a008056bd4e.shtml
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk
12-14-2010 05:51 PM
It was Solution 1 from that page. Thank you.
12-13-2010 06:23 PM
did you enable CDR on the publisher AND on each individual subscriber? The setting here is server specific, not cluster wide.
05-06-2012 12:57 AM
I Opened another discussion with following topic.
https://supportforums.cisco.com/message/3628352#3628352
Even i am having the same issue, can you please help me with the same. I followed the above link with no success.
Can someone help with this regards.
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