Call Manager Database error

[rohanpatel]

Hi,

I am having this error on Call Manager, "Database communication error". I followed the instructions on cisco and fixed the issue and now it has happened again.

This twice in 2 days... I am rebooting the PUB which will fix it, but I need a permanent fix.

Any help...

[Md. Mijanur Rahman]

What version of CUCM are you using?

[rohanpatel]

Call Manager 7.1.5

[Md. Mijanur Rahman]

As if you have already done all those troubleshooting and didn't get rid of this, better open a TAC case. I faced the same issue earlier while changing the password and didn't follow the right procedures, but I hope you haven't done the same.

[Norberto Salgado]

Hello Rohan,

were you able o solve this?

We are with the same issue.

Thank you in advance!

Best regards,

Norberto

[philip.e.denton]

Same issue here - reboots repair the error temporarily but within a day or two we're unable to login to the Pub again.  Database replication status shows 2/3/3/3/3.

CUCM 7.1.3

[Leonardo Santana]

Hello see if this doc helps you!

https://supportforums.cisco.com/docs/DOC-13672

Regards