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Call Manager EXPRESS integration with AVAYA Message System

descalante2007
Level 1
Level 1

Does it can be possible?

I had found some basic documents to make this integration with CCM using QSIG T1/E1 links and VG248, but I just was advised the customer has CME.

Does the CME support QSIG? As VG248 is not supported by CME, VG224 can be used instead?

3 Replies 3

smalkeric
Level 6
Level 6

CME can integrate with QSIG. To enable Cisco Unified CME to interrogate a QSIG message center for the message-waiting indication (MWI) status of an IP phone extension, use the mwi qsig command in ephone-dn or ephone-dn-template configuration mode.

What about the physical level?

I understand QSIG is a subset of ISDN standards, so I must to use T1/E1 interface to integrate with Avaya system?

Yes, correct. Actually Q.931 is a subset og QSIG, not vice-versa.