call multiple extensions/mobiles at the same time

[Vencola]

Hi everyone.

I have CUCM10, I need to call multiple users at the same time, for example dial one extension and then dial per-specified group of extensions at the same time.

note: the shared-line can't achieve this as I need all of them to reply, not only the first one who pick the handset. 

can this be achieved using CUCM10.

also, can I send a message to multiple extension (pre specified group of extensions)  using the unity connection version 10. 

[Nithin Eluvathingal]

Hunt group will be your choice if you want to ring multiple numbers.

as I need all of them re reply, not only the first one who pick the handset. Does that mean you need every one to answer the call ? You mean a conference call ?

[Vencola]

Yes, that is right, I need everyone to answer the call. 

[Nithin Eluvathingal]

CUCM cant do that. As Java mentioned, you need a CMS/CMM  and make use of Blast dialling option. 

[Jaime Valencia · Accepted solution]

No, CUCM cannot do that, what you're looking if offered by CMS/CMM and is called blast dial in which everyone who is configured to be called will join a conference bridge when they pick up.

On CUC you can use distribution lists for what you're asking for.

[Vencola]

Thanks Jamie, CUC distribution list can do the job, but is there a way to automatically forward the messages to external mobile number?

[Steven L]

you mean forward the voicemail message?

you can use notifications in Unity Connection to ensure the message is delivered and acknowledged.

[Nithin Eluvathingal]

Message  cannot be forwarded to a mobile number. Can be send as a mail attachment. 

[Steven L]

I don't think you are giving a thorough enough explanation of what you are trying to do here.

if you want a live call to go to a group of people where they join a live call together, you cannot do this with CUCM. You could do something similar using WebEx Teams (or whatever they are calling it these days).

If you want to send a prerecorded voice message to multiple users and have them acknowledge they received it, you can do this using Unity connection and notification settings.

I am not sure that is advisable either since the notifications would apply to all voice mails received.

You should consider third party applications like Informacast, as i think they more closely meet your stated requirements out of the box.