Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Upgraded a customer to the latest version of cucm 12.5 SU4. Before upgrade, the 8851 had a custom background image, but the expansion module had a blank background, which made it easier to read the characters on the screen. Since the upgrade the ba...
Hi,How do i set up a softkey button or without the button, transfer a call directly to a extension's voice mail without ringing the phone. All the phones are configured as SIP Phones and they are all 8841I have CME version 12
Hi I have a vCube running Version 17 and all is configured. Sip Trunk to Webex Calling and another to our PSTN provider (also SIP trunk).Now we were testing some calls and have a strange behavior.The received Invite from Webex contains three lines fo...
Ran across an interesting situation, and I'm playing with in the lab and scratching my head on this. If we want to be able pass through a sip refer (i.e. out of our network) so that the carrier will redirect (transfer) a call and drop us out, then we...
Hi,we have a BE6000 on premise. When we purchased the system 4 years ago we initially bough a 35 UWL starter pack, that we extended by another 5 Enhanced Plus licenses via SWSS. The licensing model now has been changed and all new licenses have to be...
I have a request to set up a night attendant where incoming calls are parked and ring over the Paging system. We are running CUCM 11.5 with CUCN 11.5. I have set up an auto attendant, just not sure how to accomplish parking the call automatically an...
If we have a IP phone number 100 but unregistered and have a route pattern 100 throw to a siemens, Why the call doesn't go to this route pattern?
Hello,a mac address is not shown on the switch port. The switchport ist configured with voice vlan. The telephone is booting uns searches for an ip address.What other verification options are there? Can you help me?
I am trying to utilize the Personal Directory function of the VoIP phones but when trying to access it, it ask for userID and Pin. The problem is I have not set this up for the faculty to utilize. How to have this portion of the Phones to be function...
I have been using a Cisco ASA 5505 for 10 years with a Cisco phone running any connect SSL VPN client. I switched to a Fortinet Firewall l and once a day the SSL VPN drops and the phone is no longer registered and I have to reconnect manually. Has a...
Looking for feedback on the best way to route my DIDs to internal extensions. As of now I have some DIDs defined as DNs in the CUCM which forward all calls to internal DNs. I also have setup translations that use called party mask. With the transla...
Hi all good dayI have a CUCM v9.0 and voice gateway ISR4331 with 1 trunk number and 30 DID,Trunk number 555-441-0000DID Range 555-441-00xx to 0050Ext 4074 link to DID 0010 (num-exp 4074 0010 )the issue I have is the following: user with DID assigned ...
Hello all. I hope this is the correct sub forum for my question as it is related to third party firmware for the cisco ip phones. We are trying to see if there is any way to program the keys on the phone with speed dials but actually make them so the...
Hi Experts, I have a requirement wherein I need to convert 486 Busy Here response received from Provider on CUBE to CANCEL which needs to be sent to CUCM. This is the response I receive from Provider:Received:SIP/2.0 486 Busy HereFrom: "My Phone"<sip...
Hi,I want to install a cop file and after a few seconds I've this error msg below. I can (of course) reload the CUCM server, but I will find another way to solve this issue....Caan you help me ?Thanks a lotRegards,Christian.Error Message (displayed o...
