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553
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5
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Call park PickUp

alexten1983
Level 1
Level 1

Help I can retrieve parked call by pressing the button PickUp and the dn # and i see it inputs *01 but if I would just pick up the phone an do * I would get fast busy right away. So the question is to have it manual pick up do i need to create a dial peer or how is it done?  

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

You need to mention what you're working with, and not just what you want to do, or what issue you're having.

In order to retrieve a parked call, you just need to dial the number in which it was parked.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/7_1_2/ccmfeat/fsgd-712-cm/fscallpk.html#wp1030687

HTH

java

if this helps, please rate

Ops sorry your right. I have cme 8.5 and 7940 phones.

here are the dns for park

ephone-dn 50
number 01 no-reg both
park-slot timeout 60 limit 5 recall
description park slot
!
!
ephone-dn 51
number 02 no-reg both
park-slot timeout 60 limit 5 recall
description park slot

Now im able to retrieve the call by pressing the key PickUp and dial 01 if its parked on 01 but if I want to just dial *01 it gives me busy. What command would it be to set it up so i can do it by *01?