Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I am trying to resolve an issue with a third party analog phone connected to an ATA 190. When the called party hangs up the calling party device ( the smart phone model 2100-956SS) is not receiving the disconnect signal from the ATA. I hear a reorder...
Can anyone share docs which compare Cisco Spark and Skype for Business Roadmap for next 2 years or so ?
Hi Everyone, I have been recently appointed to administer our phone system. We have ancient versions of software and I am having no luck finding any administration guides for them. Can anyone point me in the right direction for administration gui...
Hi all,I have tested upgrading CUCM from 9.1.2 to 10.5 in my lab. As i read before, we need some cop files to upload to CUCM before upgrade procedure.Cisco named this upgrade as <Refresh Upgrade> and during this process, RHEL version will also upgrad...
Hi, We have cucm 10.5 on C210 servers The server is now end of support So we'll get a new hardware servers. Old servers is ESXi 4 or 5 I need to confirm that point: I'll install ESXi 6 on the new servers. Then shutdown the cucm VM on old server an...
Hi All, Facing an issue over PSTN Calls. If i make a PSTN call from Cisco desk phone and if PSTN party decline my call on Cisco phone i could still here ringing tone. Call Flow is as below, Cisco IP Phone --> CUCM --> SIP Gateway --> PSTN Please h...
I have a Cisco 7962 IP Phone running SCCP and when you press Settings->Network Configuration->IPv4 configuration-> I can press **# to unlock the settings and make changes. I understand there is a way to password protect this. Can anyone please tell m...
Exactly what the title says. I need to know if there is a way to disable the ability for a user to "Forward All" on another line excluding the primary. Had a situation last week where a user thought they knew best and forwarded their departments main...
Can a Cisco Call Manger communicate through a Oracle router instead of a Cisco Cube. If this can be done how would you configure the Call Manager to work with a Oracle router. Thank you for your help in this matter.
Hi Everyone, Well I am making some headway with Call Manager and Unity voicemail systems. Now I am trying to figure out how to get Unity to send an email with the voicemail message to the user. I really don't see how to make this happen. Can anyo...
Hello all I am ruining cme 8.5. This is what i have setup for dial peers. voice translation-rule 2 rule 2 /\([2-9].........\)/ /1\1/ voice translation-profile Ten_Digit_Dialing translate called 2 dial-peer voice 210 pots trunkgroup POTS corlist out...
Hi all, Can anyone confirm what differences there are between 7942 and 7942G handsets, particularly in terms of Built-in-Bridge functionality? We are in the process of implementing a new voice call recording solution and have a mixture of Cisco han...
Dear All, Recently i integrated our Video network to CUCM 11.5 . From VCS Zone to CUCM calls are working. From CUCM Zone to VCS calls are not working. I am getting a error message "Loop Detected" Configuration : CUCM: Created a SIP Trunk between CUC...
Dear All, I configured Auto attendant for my help desk team, During IVR greetings the call should answered. But in my case after IVR the phone started ringing. I created a system call handler uploaded my personal greeting after the greeting sending t...
Hello. Is it possible to Forward a hunt group to a destination via AXL API? Thanks Matthias
