Call pick up with 3905 phones

[Juraj Papic]

Hi all

I would like to know if you can configure call pickup with the 3905 , I ask this because of the soft key template.

Thanks. 

[Rajan]

Hi Juraj,

You have to use Feature button for Call pickup on 3905 phones.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/3905/10_0/english/user_guide/IP05_BK_U2FC56CE_00_user-guide-3905_10_0/IP05_BK_U2FC56CE_00_user-guide-3905_10_0_chapter_01.html#IP05_TK_AC6C0054_00

HTH
Rajan
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[Juraj Papic]

Hello Rajan,

thanks for your info, my question is, i still need to create the phone template?

Thanks.

[Rajan · Accepted solution]

These phones wont honor softkey templates even if applied. Hence to use features like call pickup, you need to configure Feature control policy and apply for the phones.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_0_1/ccmcfg/CUCM_BK_C95ABA82_00_admin-guide-100/CUCM_BK_C95ABA82_00_admin-guide-100_chapter_01010100.pdf

Once this is configured, you can use it like below:

https://www.youtube.com/watch?v=q9vzmCm7EtI

HTH
Rajan
Please rate all useful posts by clicking the star below and mark solutions as accepted wherever applicable

[Juraj Papic]

Thanks sir.

[Rajan]

Glad it helped.