Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi everyone I know theres a way of blocking a specific incoming call on a cisco call manager but im not familiar with call manager at all. However I was wondering what the configuration was to block a specific call on the sip cube router instead. Has...
I have a new CUCM cluster that I'm taking over for our California region and they are porting some numbers from AT&T to their Level 3 SIP trunk. I want to make sure that when the port happens that the new numbers are able to make calls outgoing and i...
We have 2 IAD2431-16FXS unit that have been in service for a couple of years working fine. Calling into an analogue line works fine but just recently calling out from the phone causes the line to go silent indefinitely. What command can I use to diag...
I to all I'm new to the voip world and I'm trying to do labs for my pleasure but I have a little problem, I configured a 7832 with tftp, but as soon as you take the firmware (whatever it is) it doesn't register anymore and goes into continuous restar...
we are running 11.5 CuCM cluster in a call center environment. We want to enable EM auto-logout but want to understand what happens if auto-logout time expires and the agent is on a call. Will the call drop, agent will be logged out of the phone OR w...
Firstly, CUCM 11.5.1.12900-21CUC 11.5.1.12900-21 As I'm sure everyone with a PSTN connected phone is aware SPAM callers and spoofing are pandemic these days.Within our org which has over 1000 DIDs we are getting an increasing number of complaints and...
Hi, Can we configure Hotline feature on CME for analog phone?phone B get a ring whenever phone A goes off hook? BRAbdulKarim
Hi All,I am having CUCM 9.1 with Analog VG 2901 into my environment. Now customer want to have Hotline configured for there agent. Please suggest, what steps do i have to follow to configure the same. Regards,Shambhu
We are a CUCM 11.5(2) configuration and we recently discovered Access list control via Remote Destination profiles. We're trying to understand how they work, because we keep getting calls that we think shouldn't be passed via RDP.I'm having trouble ...
Hi, I am trying to set SMTP settings in Cisco Unity Express but its not working. Our emails are hosted on Office 365 and we are on workgroup. smtp.office365.comport 587 TLSsayub@xxx.com I am getting following error when try to send a test email.Our ...
Hello everyone. I am having an issue where I am getting constant slip/errored secs on one of our 2 T1 interfaces. Quick brief background. At the beginning of June, Lightpath came to our facility and replaced there PRI equipment (Adtran devices). Shor...
HelloI have upgraded all of my endpoints to CE 8.3. I am noticing diag failures detailing the lack of NTP entries. If I do enter servers they are lost upon reboot or power failure. Each of my devices is registered to CUCM version 11.5.1. Is ther...
Hi,This installation is CUCM 11.5 with SIP trunk to CUBE then to ITSP. CUCM->CUBE is delayed offer, everything else is EO. CUBE has a transcoder registered with CUCM and included in MRGL of both trunk and phone. In general this doesn't get used ...
Hi, I have configured the Cisco phone 7821 and can't register on CUCM. The phone is getting Sign-in Service Domain, User ID and Password once connected to the network. When tried the credentials, the error is "Please check your information and try a...
Hi Guys,I'm pretty new to CUCM and SIP, so please go easy on me.I'm having some difficulty with Outbound calls, in that I get a SIP 404 Not Found error from CUCM after the invite request. Inbound calls are working fine so I'm pretty confident it's so...
