Caller ID issue on CFA

fei he · ‎04-25-2015

Hi

I have cross a weird issue where CFA always show caller ID. The DNA shows it hit TP which has callerID and presentation Restricted before hit RP and send call out when CFA.

Call flow is really simple: caller --provider -- SIP --- CUBE -- CUCM -- DN which is CFA to external via same CUBE.

I have attached ccm traces, can someone help?

call sample:

calling: 0280621560

called: 0731010903 which is CFA to 0423348232

time: 23:13:01pm

Charles Hill · ‎04-25-2015

Try setting the callmanager Service Paramater "Always Display Original Dialed Number" to False.

Hope this helps.

Please rate helpful posts.

Thanks.

fei he · ‎04-26-2015

charles, this parameter always set to False.

Shadi Shami · ‎04-25-2015

Hello,

I checked the attached file and I see the 2nd INVITE message was sent with correct information towards to CUBE:

INVITE sip:+61423348232@172.20.41.2:5060 SIP/2.0
Via: SIP/2.0/UDP 172.18.41.5:5060;branch=z9hG4bK1d43b34e4fd
From: "10903-Charles McIntosh" <sip:+61731010903@172.18.41.5>;tag=558~efc1886e-7c6f-4ef2-b54f-feadcd7c8ca4-48730721
To: <sip:+61423348232@172.20.41.2>
Date: Sat, 25 Apr 2015 13:08:22 GMT
Call-ID: 250c2c80-53b191c6-148-52912ac@172.18.41.5
Supported: timer,resource-priority,replaces
Min-SE: 1800
User-Agent: Cisco-CUCM9.1
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
CSeq: 101 INVITE
Expires: 180
Allow-Events: presence
Supported: X-cisco-srtp-fallback
Supported: Geolocation
Cisco-Guid: 0621554816-0000065536-0000000134-0086577836
Session-Expires: 1800
Diversion: "10903-Charles McIntosh" <sip:+61731010903@172.18.41.5>;reason=unconditional;privacy=off;screen=yes
P-Asserted-Identity: "10903-Charles McIntosh" <sip:+61731010903@172.18.41.5>
Remote-Party-ID: "10903-Charles McIntosh" <sip:+61731010903@172.18.41.5>;party=calling;screen=yes;privacy=off
Contact: <sip:+61731010903@172.18.41.5:5060>

Before asking the provider to look into it, can we get (debug ccsip messages) output from the CUBE?

Thank you,

Shadi

fei he · ‎04-26-2015

Shadi

thanks for your feedback but you were looking wrong timestamp. B

Back to cucm trace, i can see call is being fwd to 00423348232 and caller id and presentation is restricted before call hit RP \+61.! (RL PSTNNAT61 and Trunk BCC-C001-AGGR-TRK-BSQ towards carrier).

00496411.021 |23:13:01.545 |AppInfo |Forwarding - sendRedirectCall - Redirected Party= 0x2E79264, to Dn= 00423348232 cfCss= 1c239228-1698-bd1f-f546-14962f668a40:81e1a418-b907-85b0-3042-6c2eee0ca424, CssContext= 11.
00496411.022 |23:13:01.545 |AppInfo |Forwarding - processCFA - Redirect to 00423348232

00496415.003 |23:13:01.545 |AppInfo |SMDMSharedData::findLocalDevice - Name=PSTNNAT61 Key=bbc65fd5-bd2a-5ff7-3a6a-6b8edf21572c isActvie=1 Pid=(2,82,7) found
00496416.000 |23:13:01.546 |SdlSig |DmPidRes |wait |Da(2,100,204,1) |DeviceManager(2,100,199,1) |2,100,238,1.366^172.20.41.130^* |[R:N-H:0,N:0,L:0,V:0,Z:0,D:0] Cepn=bbc65fd5-bd2a-5ff7-3a6a-6b8edf21572c Id=287125192 ccmType=3 Pid=2,100,82,7,
00496416.001 |23:13:01.546 |AppInfo |Digit analysis: wait_DmPidRes- Partition=[e93a801d-b49f-baac-f0a8-5eaa94a4f98d] Pattern=[\+61.!] Where=[],cmDeviceType=[AccessDevice], OutsideDialtone =[0], DeviceOverride=[0], PID=RouteListControl(2,100,82,7),CI=[48730724],Sender=Cdcc(2,100,212,179)

What confused me is why the caller ID still present to far end?

Shadi Shami · ‎04-26-2015

1. The call I checked has the information you mentioned, as well the call you referrred to also has the same INVITE:

00496461.001 |23:13:01.550 |AppInfo |//SIP/SIPUdp/wait_SdlSPISignal: Outgoing SIP UDP message to 172.20.41.130:[5060]:
[1923,NET]
INVITE sip:+61423348232@172.20.41.130:5060 SIP/2.0
Via: SIP/2.0/UDP 172.18.41.5:5060;branch=z9hG4bK1d6217365a1
From: "10903-Charles McIntosh" <sip:+61731010903@172.18.41.5>;tag=563~efc1886e-7c6f-4ef2-b54f-feadcd7c8ca4-48730727
To: <sip:+61423348232@172.20.41.130>
Date: Sat, 25 Apr 2015 13:13:01 GMT
Call-ID: cb583200-53b192dd-149-52912ac@172.18.41.5
Supported: timer,resource-priority,replaces
Min-SE: 1800
User-Agent: Cisco-CUCM9.1
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
CSeq: 101 INVITE
Expires: 180
Allow-Events: presence
Supported: X-cisco-srtp-fallback
Supported: Geolocation
Cisco-Guid: 3411554816-0000065536-0000000136-0086577836
Session-Expires: 1800
P-Asserted-Identity: "10903-Charles McIntosh" <sip:+61731010903@172.18.41.5>
Remote-Party-ID: "10903-Charles McIntosh" <sip:+61731010903@172.18.41.5>;party=calling;screen=yes;privacy=off

This number was sent to CUBE as calling number (+61731010903), on (+61423348232) which number was showing as as calling party, (+61731010903) or (0280621560)?

We still want to confirm the INVITE message that being sent to ITSP to see the calling party number there.

Thank you,

Shadi

fei he · ‎04-26-2015

Shadi

0731010903 is showing as calling party on 0423348232. What we really want is block CLI which we already set Caller ID and Name presentation to Restricted on TP 00.4XXXXXXXX before hit RP \+61.! but it seems that it did not happen here.