Our setup is that all incoming calls are routed to Unity to check for the location open/close. When the location is open the call is then routed to a hunt pilot for that location. Problem is that when they call rings at the destination hunt list all of the phones have the caller-id as VOICEMAIL instead of what actually came in for the call. Same problem when we were on Callmanager 8.6 and now at 9.1. Any ideas?
There are cases/situations where we have to configure custome CPTONE to resolve FXO disconnect issue. Following are situations which can arise due to FXO disconnect issue:
Phone A calls Phone B, Phone B does not answer. Phone A then goes on-hook but Phon...
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SymptomsI’m doing a factory reset on the mobile board and it’s giving me the same issues that I wasn’t able to also send over last time. It says that it can’t connect to the server because of a firewall (we don’t have one) and then sometimes it...