I have multiple users that for the last few days are shown as online in jabber for Windows, but are not logged into any machines and therefore not logged into jabber. Any ideas on how to "reset" and prevent this from happening again? ...
Our setup is that all incoming calls are routed to Unity to check for the location open/close. When the location is open the call is then routed to a hunt pilot for that location. Problem is that when they call rings at the destination hunt list al...
I have a number that when it is dialed the full correct number shows up on the screen of the phone but then immediately goes away and the phone is back to the generic screen ready to dial another call. I think this is a translation pattern issue but...
All users seem to be able to control their assigned phone correctly, but when attempting to set the client to use pc for calls, the icon comes up with a red X on it. Any ideas on where to start?
Fairly new BE6000 install. We are having an issue where customers who call in are hearing anywhere from 3-7 rings before any phone rings inside our locations. What can I look for to try and cut that down? I'd prefer the customer to not hear any ri...
there is no wireless connectivity to the system and no access setup on the firewall for Jabber to talk through. On-premise CUPS. Mix of jabber 9.0 9.1 and 9.2.
The calls come in on FXO ports, routed to Unity for open/close, then back to call manager for Hunt Pilot to ring desks. Calls are routed into a 2811 with latest 12.x software.
