Caller-ID says Voicemail

[darrengragg]

Our setup is that all incoming calls are routed to Unity to check for the location open/close.  When the location is open the call is then routed to a hunt pilot for that location.  Problem is that when they call rings at the destination hunt list all of the phones have the caller-id as VOICEMAIL instead of what actually came in for the call.  Same problem when we were on Callmanager 8.6 and now at 9.1.  Any ideas?

[Rob Huffman]

Hi Darren,

Have you tried playing with this setting?

CallManager System Parameter:

Clusterwide Parameters (Device - Phone)

Display Original Calling Number on Transfer from Cisco Unity = True

Cheers!

Rob

"Talk about a dream
Try to make it real" 

- Springsteen

[darrengragg]

That was set to False.  I'll set that and give it a whirl.  Thank you!