Caller ID to callers number while doing call forward

waqas sardar · ‎03-12-2013

Dear Team,

How to Change of Caller ID to callers number while doing call forward.?

At present it is showing call forwarders number.

Best Regards,

bernhardczapp · ‎03-12-2013

I think it would be helpful if you would provide some more information about your installation...

CUCM/CME, version, configuration, etc

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waqas sardar · ‎03-12-2013

Hi

Its CUCM 8.6.But sorry ,i can not provide configuration right now.

bernhardczapp · ‎03-12-2013

In general if you haven't configured anything different the calling party number won't change during a call forward.

Have you checked what calling party number is send to the pstn?
Maybe the telephone provider doesn't allow calling party number other than the one of your one.

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waqas sardar · ‎03-13-2013

****************Logs when we normal call from mobile A to cisco ip phone 7097*************

        Sending Complete
        Bearer Capability i = 0x8090A3
                Standard = CCITT
                Transfer Capability = Speech
                Transfer Mode = Circuit
                Transfer Rate = 64 kbit/s
        Channel ID i = 0xA18385
                Preferred, Channel 5
        Progress Ind i = 0x8283 - Origination address is non-ISDN
        Calling Party Number i = 0x2183, '05656231726'
                Plan:ISDN, Type:National
        Called Party Number i = 0xC1, '7097'
                Plan:ISDN, Type:Subscriber(local)
*Mar 13 10:13:56.970: ISDN Se0/0/0:15 Q931: TX -> CALL_PROC pd = 8 callref = 0x8C9A

********************Log when we call from mobile A to 77097(forwarded to 056233347 )****************

*Mar 13 09:53:31.922: ISDN Se0/0/0:15 Q931: TX -> SETUP pd = 8 callref = 0x0CA5
        Sending Complete
        Bearer Capability i = 0x8090A3
                Standard = CCITT
                Transfer Capability = Speech
                Transfer Mode = Circuit
                Transfer Rate = 64 kbit/s
        Channel ID i = 0xA9839F
                Exclusive, Channel 31
        Calling Party Number i = 0x0081, '77097'
                Plan:Unknown, Type:Unknown
        Called Party Number i = 0x80, '0562333470'
                Plan:Unknown, Type:Unknown
*Mar 13 09:53:32.006: ISDN Se0/0/0:15 Q931: RX <- CALL_PROC pd = 8 callref = 0x8CA5
        Channel ID i = 0xA9839F
                Exclusive, Channel 31
*Mar 13 09:53:36.690: ISDN Se0/0/0:15 Q931: RX <- ALERTING pd = 8 callref = 0x8CA5
        Progress Ind i = 0x8288 - In-band info or appropriate now available
*Mar 13 09:53:49.786: ISDN Se0/0/0:15 Q931: TX

bernhardczapp · ‎03-13-2013

You will have to check where the calling party number is getting manupilated. Obviously it isn't a telephone provider problem, the Q931 setup for the forwaded call already shows the wrong number?!

Maybe you can use the DNA to locate the problem!

CUCM normally doesn't change the calling party number.